Terms of Service

Last Updated: April 22, 2026  ยท  Invocursor Inc.
Plain language summary: By using Invocursor, you agree to use it lawfully, pay for any paid plans, accept that the service is provided as-is, and let us limit liability. Your data stays yours, and we route end-user data through your infrastructure.

1. Agreement

These Terms of Service ("Terms") form a legal agreement between you (or the entity you represent, "Customer", "you") and Invocursor Inc. ("Invocursor", "we", "us"), a corporation incorporated in Ontario, Canada. By accessing or using the Invocursor platform, widget, API, dashboard, website, or any related service (collectively, the "Service"), you accept these Terms.

If you are agreeing to these Terms on behalf of an organization, you represent and warrant that you have the authority to bind that organization, and "Customer" refers to that organization.

2. The Service

Invocursor provides an AI copilot platform that businesses embed into their own web applications via a JavaScript widget and API. The platform enables Customers' end users ("End Users") to interact with the Customer's product through natural language.

We may update, modify, or improve the Service at any time. We will give reasonable notice of material changes that adversely affect Customers.

3. Eligibility and Account Registration

  • You must be at least 18 years old or of legal majority in your jurisdiction.
  • You must provide accurate registration information and keep it current.
  • You are responsible for safeguarding API keys and account credentials.
  • You are responsible for all activity on your account, whether by you or your team.

4. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party right.
  • Infringe intellectual property, privacy, or publicity rights.
  • Distribute malware, exploits, or content that harms minors.
  • Attempt to reverse-engineer, scrape, or circumvent technical safeguards.
  • Resell, sublicense, or rent the Service without our written consent.
  • Use the Service to build a competing AI copilot platform.
  • Interfere with the integrity or performance of the Service or its underlying infrastructure.

5. Customer Data

"Customer Data" means content, configuration, and inputs that Customer or its End Users provide to the Service. Customer retains all rights, title, and interest in Customer Data. Customer grants Invocursor a limited license to process Customer Data only as necessary to provide the Service.

By default, the Service is configured so that End User conversation data is routed through Customer's own infrastructure (via webhook or direct integration). Invocursor does not retain End User conversation logs unless Customer specifically opts in to optional analytics features.

For details on how we handle personal information, see our Privacy Policy.

6. Fees and Payment

  • Fees for paid plans are billed monthly in advance unless otherwise agreed.
  • All fees are exclusive of applicable taxes (GST, HST, sales tax, VAT) which Customer is responsible for paying.
  • Late payments may incur interest at 1.5% per month or the maximum allowed by law.
  • We may change pricing for renewal terms with at least 30 days' notice.
  • Fees paid are non-refundable except where required by law or expressly agreed.

7. Intellectual Property

Invocursor and its licensors own all rights to the Service, including the platform, API, widget code, configuration framework, dashboards, and documentation. No rights are granted except as expressly set forth in these Terms.

Customer may use Invocursor's name, logo, and screenshots for the limited purpose of identifying Invocursor as a vendor. Invocursor may use Customer's name and logo to identify Customer as a customer in marketing materials unless Customer opts out by emailing nihith@invocursor.com.

8. Confidentiality

Each party may receive non-public information about the other party ("Confidential Information"). Each party agrees to use Confidential Information only to perform under these Terms and to protect it with at least the same degree of care it uses for its own confidential information of similar importance, and in any event no less than reasonable care.

9. Third-Party Services

The Service uses third-party large language model providers (such as OpenAI, Anthropic, or Google) and cloud infrastructure providers. By using the Service, you acknowledge that End User inputs may be processed by these third-party providers under their respective terms, with privacy controls described in our Privacy Policy.

10. Warranties and Disclaimers

Invocursor warrants that it will provide the Service with reasonable care and skill consistent with industry standards. EXCEPT FOR THE FOREGOING, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

AI-generated outputs may contain errors, omissions, or hallucinations. Customer is responsible for reviewing outputs before relying on them for critical decisions.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR USE.

EACH PARTY'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS WILL NOT EXCEED THE FEES PAID BY CUSTOMER TO INVOCURSOR IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12. Indemnification

Customer will defend, indemnify, and hold Invocursor harmless from any third-party claim arising out of (i) Customer's use of the Service in violation of these Terms or applicable law, (ii) Customer Data, or (iii) Customer's products or services.

Invocursor will defend, indemnify, and hold Customer harmless from any third-party claim that the Service, as provided by Invocursor, infringes a valid patent, copyright, or trademark.

13. Term and Termination

These Terms apply from your first use of the Service until terminated. Either party may terminate for material breach if the other party fails to cure within 30 days of written notice. We may suspend or terminate accounts immediately for serious violations of acceptable use, threats to platform integrity, or non-payment.

Upon termination, your right to use the Service ends. Sections that by their nature should survive (intellectual property, confidentiality, fees due, warranty disclaimers, limitation of liability, indemnification, and miscellaneous) will survive termination.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by email or through the Service at least 30 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.

15. Governing Law and Disputes

These Terms are governed by the laws of the Province of Ontario, Canada, and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. The parties submit to the exclusive jurisdiction of the courts located in Waterloo Region, Ontario.

16. Miscellaneous

  • Entire agreement: These Terms, together with our Privacy Policy and any signed order forms, constitute the entire agreement between the parties.
  • Assignment: Customer may not assign these Terms without our written consent. Invocursor may assign in connection with a merger, acquisition, or sale of substantially all assets.
  • No waiver: Failure to enforce any provision is not a waiver.
  • Severability: If any provision is held unenforceable, the remainder will remain in effect.
  • Force majeure: Neither party is liable for delays caused by events beyond reasonable control.

17. Contact

Questions about these Terms? Contact us at nihith@invocursor.com.

Invocursor Inc. · Waterloo, Ontario, Canada · Privacy Policy