Live in production SaaS, measuring real workflow impact.
Real software. Real users. Real workflows. Real support and onboarding signals.
Attendify
Powering Attendify's built-in expert.
Childcare SaaS for attendance, billing, subsidy, and provider workflows. Now supported by an embedded Invocursor expert.
Powerful platform, real learning curve.
Attendify handles operational workflows with role-specific permissions, dependent fields, and real support complexity.
SolutionAn embedded expert, not another chatbot.
Invocursor navigates pages, fills forms, answers from live data, classifies support requests by level, and escalates unresolved issues with context.
Attendify's built-in expert, powered by Invocursor.
What changed after two months.
Fewer repetitive questions
Support load reduced on covered workflows.
Less onboarding handholding
Less onboarding and workflow support time.
Better support context
Captures what users asked, where they were, and what issue appeared.
Where future pilots should show stronger ROI.
For fully mapped workflows, Invocursor targets 75-80% Level 1 deflection, 40-55% Level 2 guided resolution, and 15-25% Level 3 assist or triage. Those ranges are targets for measured pilots, not guaranteed outcomes.
What gets handled vs escalated.
Level 1 questions are answered and taught. Level 2 workflows are guided or completed when mapped. Level 3 issues are summarized, routed, and escalated with the user's page, role, request, failed step, and attempted fix.
Let's see if Invocursor fits your product.
If users struggle with real workflows, let's talk.