Fix the problem where it happened
A customer is stuck. Invocursor helps them understand the next step and work through an approved task with the assistant, right there in your product.
Someone gets stuck. Help is already on the page.
They ask in plain words
“How do I build a report for last month?” They ask from the page they are working on.
Invocursor uses the context you approve
The product knowledge, permitted controls, and relevant settings help it explain what to do next.
They review, then run the steps
The assistant can navigate and prepare supported fields. The user reviews the result and uses your product’s Save controls.
The result gets checked
Browser checks show whether the fields changed. Your product integration verifies the saved result. Users can ask for guidance or a person if they need more help.
Today
- Customer emails support and waits
- Someone asks them for screenshots
- A follow-up to clarify the task and settings
- A screen-share to walk through the steps
- The same task may need another explanation
With Invocursor
- Answered on the page, in the moment
- Uses approved page context
- Supported steps prepared with review
- Human help or a meeting when they prefer it
- Guidance they can use again next time
What it will not do
Agree the supported tasks, permissions, and review points before launch.
- It does not take over anyone’s computer. It works inside your product, in the browser, nowhere else.
- It does not act without asking. Anything that changes data gets an explicit yes first.
- It does not touch workflows you have not approved. You decide what is in scope; the rest it hands to a human.
- It does not replace your support team. Exceptions and judgment still need people. The customer chooses which available context to share.
Help the customer. Learn from the friction.
When a task needs your team, a reviewed handoff keeps useful context with the request. The team inbox and Reports previews extend that connection into human replies and product feedback.
Product preview Reports and the team inbox are in preview. We confirm availability and setup in your proposal. Try the demo →
Less back-and-forth. More forward.
Bring one task your customers regularly need help with. We’ll show you how Invocursor would handle it in your product, and whether it fits the pilot.
Setup included · 60 days from go-live · No automatic conversion